Sterling Bank & Trust – Mobile 8.0.5902

Mobile banking provides efficient and secure access to Sterling Bank & Trust account information directly from your mobile phone or tablet. The Sterling Bank & Trust Mobile App offers various functions, including:

• Viewing account balances and recent transactions
• Transferring funds
• Paying bills
• Depositing checks
• Locating branches and ATMs

Users should be aware that some data charges may apply based on their data plan with their cellular carrier. It is recommended to verify potential charges with the carrier.

To enable Touch ID on supported Apple devices, follow these steps:

1. Log into the Sterling Bank & Trust Mobile Banking app
2. Tap on Settings > Security Preferences
3. Toggle the Touch ID button to "On"
4. Review the Touch ID details and click Continue
5. Enter your current Login ID and Password and click Authorize
6. Place the finger or thumb used for your device on the Home button
7. The Touch ID button should now display as "On"
8. Next time you use the app, utilize Touch ID to log in

Security and Privacy:

While mobile banking offers convenience and time-saving benefits, ensuring its security is crucial. Here are some tips to protect your information while using your mobile device:

• Treat your mobile device with the same level of care as you would a credit card to avoid risks if it is lost or stolen.
• Avoid sending confidential information via email or text messages as text messages are not encrypted to the same degree as mobile device data.
• Delete messages containing sensitive account information, including balances, and regular alerts received.
• Install antivirus software on your mobile device; you can contact your carrier for information on suitable antivirus options.
• To ensure safe browsing, activate the "show URL" or "show address bar" option on your mobile device. Always verify that site addresses start with "https."

Contact Us:

If you have inquiries regarding Sterling Bank & Trust Mobile Banking, reach out to a customer service representative at 1-800-944-2265. For questions about the security features available on your mobile device, contact your carrier directly.

Privacy Policy:

To review our Privacy Policy, visit: Privacy Policy.